Our opening times are:
9am – 5pm Monday to Friday
Closed on Bank Holidays
Our opening times are:
9am – 5pm Monday to Friday
Closed on Bank Holidays
Our opening times are:
9am – 5pm Monday to Friday
Closed on Bank Holiday
Bleasdale & Co. Solicitors was established in the 1920’s. We offer a quality service in all areas of law, including:
Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we want you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact the firm’s Practice Manager Eileen Longcake with the details.
What will happen next?
If possible, our final response to your complaint will be within eight weeks of receiving your initial written complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.
Complaints to the Legal Ombudsman
For (e) and (f) above there is a condition that the services to which the complaint relates were provided to a person who has subsequently died; and who had not at the time of his or her death already referred the complaint to the Legal Ombudsman.
Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint and within one year of the act or omission about which you are complaining occurring or within one year of when you should reasonably have been aware of it.
The contact details for the Legal Ombudsman are shown below:
P O Box 6806
Wolverhampton
WV1 9WJ
Telephone: 0300 555 0333 (from 8.30am to 5.30pm)
By minicom on: 0300 555 1777
From overseas: +44 121 245 3050
e-mail: enquiries@legalombudsman.org.uk
website: www.legalombudsman.org.uk
What to do if you are unhappy with our behaviour
The Solicitors Regulation Authority can help if you are concerned about something other than our service to you as a client. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.
We are authorised and regulated by The Solicitors Regulation Authority No. 625949 (at Wigton office No. 655841 and at Whitehaven office No. 8003079)
Registered Office Portland Building | Cooper Way | Kingstown | Carlisle | CA4 0JG.
A list of Partners is available at our registered office. We use the word ‘partner’ to refer to a member of the LLP, or an employee or consultant who is equivalent standing and qualification.